Terms page
The Terms page explains account rules and service use, while this Privacy Policy explains the personal data attached to those actions. Read them together when you want both conduct and data context.
LEGAL REFERENCE
Privacy Policy for your account
Our Privacy Policy explains what we collect when you open your top pk account, how we use it, and how your choices are handled. It covers sign-in details...
Account data explainedJazzCash contextEasypaisa contextSadaPay contextRaast context
How we handle your privacy
This Privacy Policy applies when you use top pk in supported regions of Pakistan and interact with our casino, sportsbook, account tools, support team, or wallet flow. We collect only the details needed to open your account, keep access secure, process local wallet activity, respond to privacy requests, and meet record checks required for safe service operation. Payment names such as JazzCash,
Easypaisa, SadaPay and Raast may appear in your account history, but we do not ask you to share wallet PINs with support. Where local law permits access, we keep records for as long as needed for account safety, dispute handling, fraud checks, and legal duties, then reduce or remove them according to our retention process.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PRIVACY HELP
Contact routes for privacy requests
If you need to correct, access, or ask about your personal data, contact us through the route that matches your account status. We ask for enough detail to locate your profile, then we verify ownership before making changes. This protects your account from requests made by another person.
Team online
Privacy email
Email our privacy inbox with the mobile number linked to your account and the change you want. We use that message only to confirm ownership, trace the record, and answer your privacy request.
Live chat referral
If you start in chat, our support team can move your privacy query to the correct queue. Chat staff will not ask for wallet PINs, full card data, or private app passwords.
Account centre
Inside your account area, you can check profile details before sending a correction request. This helps us match your message with the right record and avoid changing another account by mistake.
CARE SIGNALS
Policy checks behind the wording
We write this Privacy Policy from the way our own account flow works, not from a generic template. Each point is checked against sign-in screens, wallet handling, support scripts, device controls, and...
Data minimisation
We ask for account details that let us identify you, secure access, and manage wallet records. Extra documents are requested only when needed for checks tied to safety, disputes, or legal record duties.
Security logging
Sign-in time, device type, IP range, and failed access attempts help us spot unusual activity. These logs are used for account protection and are not written as public profile content.
Wallet separation
JazzCash, Easypaisa, SadaPay and Raast records are linked to transaction handling, not public display. Support can see status details needed for help, while sensitive wallet credentials stay outside our system.
Support training
Our support scripts remind agents to collect only what is needed for your request. If a privacy matter needs deeper handling, it is moved away from general chat to a smaller access group.
Retention checks
We keep account and transaction records for safety, dispute handling, and legal duties. When a record is no longer needed, we aim to remove it or reduce it so it no longer identifies you.
Policy updates
When account screens, payment rails, or support routes change, we check the Privacy Policy wording. The aim is to keep your choices clear before you share more data with us.
POLICY LINKS
How this policy connects
Your privacy rights sit beside other legal pages, but this page stays focused on personal data. The items below explain how related pages support the same account journey without replacing this Privacy...
Cookie page
Our cookie page covers browser storage and tracking choices. This Privacy Policy explains how those technical signals may connect with sign-in security, device recognition, and account protection.
Account rules
Account rules explain what you must keep accurate. This Privacy Policy explains how we store profile details, when we may verify them, and how correction requests move through support.
Wallet terms
Wallet terms explain transaction conditions. This Privacy Policy explains how JazzCash, Easypaisa, SadaPay and Raast references are recorded, viewed by support, and kept for dispute handling.
Security page
Security wording covers passwords, access checks, and safe account behaviour. This Privacy Policy explains the logs and device signals we process to support those account safety steps.
Promo rules
Promo rules explain eligibility for offers shown inside the account. This Privacy Policy explains the account data we may use to show relevant offer panels without exposing your profile publicly.
App terms
App terms explain device access and update behaviour. This Privacy Policy explains device identifiers, crash signals, and notification choices connected with app sessions on your phone.
Policy page signals you can see
We place privacy cues where you are likely to need them: account setup, sign-in, wallet screens, support, and profile edits. These visible markers help you understand...
Short form labels
On account forms, labels explain why a field is needed, such as mobile verification or profile matching. The Privacy Policy gives the fuller explanation behind those shorter on-screen prompts.
Wallet context chips
When JazzCash, Easypaisa, SadaPay or Raast appears near your account activity, it marks the rail used for that record. It does not mean we can view your wallet app password.
Verification prompts
If we ask for an extra check, the prompt should relate to ownership, safety, or dispute handling. This Privacy Policy explains why those checks may be needed before support acts.
Session messages
Sign-in alerts and session messages help you spot access that looks unfamiliar. The data behind those messages is covered here so you know why device and timing logs matter.
Preference controls
Your account may include contact and notification choices. This Privacy Policy explains how those preferences affect messages from us and how they connect with account service updates.
Request trail
When you send a privacy request, we keep a record of the request and our response. That trail helps us avoid repeating checks and shows how the matter was handled.
Common Privacy Policy questions
We collect account details such as your mobile number, profile data, sign-in records, device signals, support messages, and transaction references. The exact data depends on what you use and which checks are needed.
Wallet records help us match JazzCash, Easypaisa, SadaPay or Raast activity with your account, handle disputes, and trace status changes. We do not need your wallet PIN or app password.
Yes. Send a correction request through support and include the account detail you believe is wrong. We verify ownership first, then update the record where the change is valid and permitted.
We keep data while your account is active and for periods needed for safety, dispute handling, fraud checks, and legal record duties. After that, we reduce or remove records through our retention process.
We may share limited data with service providers that support account security, payment processing, hosting, analytics, or support tools. They receive only what is needed for that task and must protect it.
General support can receive your request, but privacy matters may move to a smaller handling group. We verify ownership, check the record, reply through your account contact route, and keep a request trail.